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PicWord

Privacy Policy

Last updated: June 23, 2026

PicWord ("we", "our", or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use the PicWord mobile application (the "App").
On this page
  1. Information We Collect
  2. How We Use Information
  3. Third-Party Services
  4. Advertising & Tracking
  5. In-App Purchases
  6. Data Retention
  7. Children's Privacy
  8. Your Rights
  9. Data Security
  10. Changes to This Policy
  11. Contact Us

1. Information We Collect

We collect the following types of information to provide and improve the App:

Automatically Collected Information

Information You Provide

We do not require you to create an account to use the App, and we do not knowingly collect your name, home address, or other directly identifying information unless you voluntarily provide it (for example, by emailing us).

2. How We Use Information

3. Third-Party Services

The App uses third-party services that may collect information used to identify you. These providers have their own privacy policies governing the use of this information.

ServicePurposePrivacy Policy
Google Firebase (Analytics, Crashlytics) App analytics and crash reporting policies.google.com/privacy
Google AdMob Displaying in-app advertising policies.google.com/privacy
Apple App Store / Google Play Processing in-app purchases apple.com/legal/privacy / policies.google.com/privacy

4. Advertising & Tracking

The free version of PicWord displays advertisements served by Google AdMob to support the App's development. These ads may be personalized based on your interests and activity, where you have given permission.

App Tracking Transparency (iOS)

On iOS devices, the App will request your permission via Apple's App Tracking Transparency framework before tracking your activity for personalized advertising. You can change this permission at any time in Settings โ†’ Privacy โ†’ Tracking.

EU/EEA/UK Consent

For users located in the European Economic Area, the United Kingdom, and Switzerland, the App displays a consent form (via Google's User Messaging Platform) before showing personalized ads, in line with GDPR requirements. You can manage or withdraw your consent at any time from the App's settings.

You can remove all advertising permanently by purchasing the "Remove Ads" option available in the App's shop.

5. In-App Purchases

The App offers optional in-app purchases (such as coin packs and ad removal). Payments are processed securely by Apple App Store or Google Play โ€” PicWord does not receive or store your payment card details.

6. Data Retention

Gameplay progress, coin balance, and settings are stored locally on your device. Analytics and crash data are retained by our service providers according to their own retention policies, typically for up to 14 months. If you contact us by email, we retain that correspondence only as long as necessary to resolve your inquiry.

7. Children's Privacy

PicWord is suitable for a general audience and is not directed at children under the age of 13 (or the relevant minimum age in your country). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Your Rights

Depending on your location, you may have the right to:

To exercise any of these rights, contact us using the details below.

9. Data Security

We use reasonable administrative and technical measures, and rely on the security practices of our service providers (Google Firebase, Apple, Google Play), to help protect your information. However, no method of electronic storage or transmission is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of the App after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us.

Questions about your data or this policy?

wiseapp.club@gmail.com